NBS Underwriting has expanded its AI-enabled submission technology to support Pub and Commercial Combined risks following the successful rollout of this capability for Professional Indemnity. This technology has already been piloted with a select group of brokers for these products, enabling emailed manual submissions to be automatically converted into structured, portal-ready quote submissions. Key data is extracted and mapped directly to our portal question set.
This reduces the need for rekeying and duplication for both brokers and underwriters – improving efficiency and turnaround times while ensuring underwriting remains consistent and firmly underwriter-led.
We recognise that completing portal submissions can be time-consuming, and that software house submissions remain a key route for many brokers. This enhancement is designed to make the process more efficient – cutting down duplicate data entry and removing the need for manual rekeying.
While the submission process is more streamlined, nothing changes in how risks are assessed. Cases are still reviewed by an experienced underwriter, ensuring the same appetite, consistency and decision-making standards brokers expect from NBS.
Submitting a risk remains straightforward – brokers can email a manual submission directly to the NBS team. From there:
This enhancement improves efficiency on both sides – reducing repeat data entry for brokers, removing manual rekeying for underwriters, and helping to speed up turnaround times.
Following this expansion, we plan to extend this capability to more products, giving brokers a consistent manual submission route across more of the NBS portfolio. This will include accepting proposal information pulled from e-trade platforms (such as Acturis), as well as proposal forms and risk presentations, making it easier to approach NBS for an alternative quote without adding extra administration.
If you have a risk you would like us to look at, please email the risk to: quotes@nbsunderwriting.co.uk
For further information, or to discuss a risk or submission, please contact our team on 0333 032 5000. Our underwriters are on hand to support you and guide you though the process.
To find out more about our Pub insurance visit: https://nbsunderwriting.co.uk/products/licensed-trade/public-houses-gastro-pubs/
To find out more about our Commercial Combined insurance visit: https://nbsunderwriting.co.uk/products/commercial-combined/
Our Pub Insurance caters for a wide range of venues, including independent free houses, national chains, wet-led pubs and gastro pubs. For full details on suitability and appetite, please refer to our website.
We now accept AI-enabled submissions into our portal for this product. Submissions for nightclubs and late-night venues are currently in development, alongside our wider SME offering. In the meantime, please continue to submit these risks through the usual channels.
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