The Team

Chelsea Bray

New Business Team Leader & Underwriter

Chelsea joined in 2021 as an underwriter and has rapidly gained an in depth understanding of our SME products. She is now New Business Team Leader and is working towards her CII status.

Tom Coghlan

Assistant Team Leader & Underwriter

Tom joined NBS as an Underwriter in Jan 2024 and was made New Business Assistant Team Leader in Sep 2024. Tom’s unique skills and fresh perspective are sure to contribute significantly to our collective success.

Alastair MacDonald

Underwriter

Alastair joined our SME New Business team in July 2024 and brings a strong background in underwriting to his role. His focus on client needs makes him a valuable addition to the team.

Arun Riar

Underwriter

Arun, has been an underwriter at NBS since May 2021, he specialises in SME risks and has a diverse skill set to underwrite various products. He seamlessly supports the commercial team as and when required.

Charlotte Wood

Underwriter

Charlotte, a customer service expert with 15 years of experience, joined NBS in March 2023. With a financial service background, she’s has a full understanding of SME products and working towards her CII status.

Chelsea Bates

Underwriter

Dominic Makohon-Keogh

Underwriter

Eleanor Watson

Underwriter

Eleanor joined the New Business Team in Jan 2024, bringing with her a wealth of experience in underwriting motor finance. Her expertise and industry insight make her a valuable addition to the Underwriting team.

Emma HIND

Underwriter

Emma became a part of NBS in October 2023. Presently, she’s undergoing training on SME products and is eager to broaden her understanding of underwriting.

Jack Richardson

Underwriter

Maya Mazur

Underwriter

Maya joined NBS in April ’21, bringing financial sector experience to the role. She previously worked with the renewals team before transferring this knowledge to the new business team. She is currently pursuing her CII status.

Sinainn O’Neill

Underwriter

Sinainn has worked in insurance for over 6 years, starting in a call centre handling car and pet insurance before moving to a role specialising in commercial and personal lines. This diverse experience equips her well for success.

Rita Gray

Senior Underwriter

Rita joined NBS in 2012 as a Scheme Underwriter. She has over 30 years’ of insurance experience, the majority of which were spent within the RiskAlliance Group. Rita has vast experience of underwriting all classes of commercial insurance.

Alfie McCully Cert CII

Development Underwriter

Alfie, an experienced underwriter at NBS since 2018, has excelled in both renewals and new business teams. Currently a development underwriter, he brings valuable expertise to assist with NBS’ growth.

Bradley Hardaker Cert CII

Senior Underwriter

Brad is an experienced insurance professional with a background in new business & renewals. As a Development Underwriter, he bridges the gap between development & underwriting operations, supporting brokers.

Claire Cowling

Senior Underwriter

Claire, a senior underwriter in the commercial new business team, has returned to NBS after first joining in 2018. With a wealth of experience in the industry, she is dedicated to advancing her expertise by pursuing her CII qualification.

Harry Miskin

Senior Underwriter (Technical & Training)

Harry, an invaluable member of NBS since 2019, is dedicated to providing exceptional service. With keen attention to detail, he excels in the commercial new business team, while actively contributing to the training of newer team members.

Jacob Kiwomya

Underwriter

Jacob joined our underwriting team in January 2023. With over 5 years’ experience in the hospitality sector, Jacob brings an advantageous insight into the SME products we offer. He is embracing developing his underwriting knowledge.

Liam Berry

Underwriter

Liam brings over 15 years of experience in Commercial Underwriting, working in both existing and new business teams. Liam offers invaluable expertise across various commercial products and enjoys nurturing relationships with brokers.

Tom Obank Cert CII

Underwriter

Tom, an experienced underwriter, first joined NBS in 2020. He specialises in Commercial Combined policies, offering tailored solutions to our clients’ diverse needs.

Shewar Akhtar

Renewals Team Leader & Underwriter

Shewar is the NBS Team Leader for both the SME and Commercial Renewal Teams. Her responsibilities include, the development of renewal team members, training new underwriters, managing workflows, and prioritising risks to ensure ….

Kim Hill

Assistant Team Leader & Underwriter

Kim, joined NBS in Nov’21 with vast experience of customer service. With enthusiasm, she’s able to successfully underwrite our wide range of commercial products. She is now Assistant Team Leader

Bethany Eyles

Underwriter

Beth, an experienced Commercial Underwriter, joined NBS in 2020 from a major insurer. Her expertise and dedication shine through as she expands her knowledge and delivers exceptional service, within the renewals team.

Jessica Whitaker

Underwriter

Katrina Ennis

Underwriter

Kat joined NBS in August 24 with 19 years customer service experience. She has worked as a Holiday Rep, Loss Adjuster, Commercial Broker, and now an Underwriter. Kat is exploring SME products and looks forward to a bright future with NBS.

Pyper Woodhouse-Kent

Underwriter

Pyper joined NBS in May 2023 with over 6 years of customer service experience. She is now using this knowledge to build on her career as an underwriter.

Michael Pearson

Underwriter

Michael, with 9 years in sales and customer service, joined NBS in Aug 2022. New to underwriting, he’s acquiring expertise in the renewals team while undergoing comprehensive product training.

Naeim Miah

Underwriter

Naeim, joined NBS in September 2023. He’s currently training on SME products and is looking forward to expanding his underwriting knowledge.

Adrian Hardaker

Senior Underwriter

Adrian, a seasoned underwriter, holds 30+ years of expertise in insurance and brokering. His vast experience spans the UK and New Zealand markets. Currently, he serves as a senior underwriter in the NBS renewals team.

Rachel Wilkinson CERT CII

Senior Underwriter

Rachel, with 30+ years in insurance, joined NBS in 2012 from RiskAlliance. Known for her meticulousness, she excels in Renewals team, underwriting complex commercial risks.

Daniel Cummins

Underwriter

Daniel, a valuable member since 2017, previously managed claims and underwriting queries. Now excelling in the renewals team, he brings expertise as an Underwriter to enhance the team’s performance.

Helen White Cert CII

Underwriter

Helen, an experienced Commercial Underwriter, joined NBS in 2022. With over 18 years of expertise in underwriting policies for places of worship, she excels in handling complex risks and has swiftly grasped the NBS product portfolio

James Trinder

Underwriter

James is a versatile underwriter within the renewals team, adept at assessing diverse risks. He acts as a referral point for colleagues and ensures top-notch service for brokers.

Emily Roberts

Underwriter & Team Leader

Emily leverages her extensive industry knowledge and leadership skills to support the team in delivering exceptional PI insurance solutions.

Sarah Kempster CERT CII

Underwriter

Sarah, a Cert CII qualified professional, excels as an underwriter with a deep understanding of PI insurance. Her expertise enables her to assess risks accurately and provide clients with insurance solutions that offer robust protection.

Georgia Burford

Underwriter

Georgia joined our team in June 2024 and brings fresh insights and enthusiasm to her role as an Underwriter. Her proactive approach and dedication to understanding client needs makes her an asset to the team.

Luke taylor ACII

Underwriter

Luke, an ACII certified underwriter, has over 5 years of experience in the insurance market. With a background in pharmacy and cyber insurance as well as specialist travel risks, Luke’s expertise makes him a valuable asset to our team.

Rory Edmonds ACII

Underwriter

Rory is a skilled Underwriter known for his analytical mindset and attention to detail. He excels in evaluating risks and crafting PI policies that effectively safeguard our clients’ interests.

Shanara Hood

Underwriter

Shanara combines her expertise in PI insurance with a client-focused approach, ensuring that each policy meets the highest standards of protection. Her commitment to excellence and strong analytical skills make her a valuable team member.

Elisha Lovell

Underwriter & Team Leader

Elisha, now the Team Leader of our Property & Household team, joined us from a nearby broker in Bexhill. Her extensive experience in commercial and personal lines products provides valuable insights into broker operations.

Bethany Stone

Underwriter & Assistant Team Leader

Bethany’s previous role was an operational supervisor liaising with clients, brokers, and insurance companies on a daily basis. In Sep 2024 she was made Assistant Team Leader of our Property & Household team.

Clara Monforte

Underwriter

Clara joined us in November 2024. With 10 years as a senior property consultant, she brings extensive property knowledge. In her first insurance role, she provides coverage for niche properties and offers excellent service to our brokers.

Guy Davies

Senior Underwriter

Guy is an experienced insurance professional, specialising in non-standard Home insurance. With a background in underwriting and a focus on property and household risks, he brings valuable expertise and knowledge to the team.

Lauren Richardson

Underwriter

Lauren joined our team in August 2024 with five years of insurance experience in both Commercial and Personal Lines broking at one of the UK’s largest brokers.

Lauren Pascoe

Underwriter

Lauren honed her skills in underwriting at a large insurer. She further specialised in claims at an accident management company. Since 2022, she has been a valuable underwriter at NBS, handling property owners & household.

Lewis Baker

Underwriter

Lewis brings over 20 years of insurance experience, garnered from roles at Covea, Eaton Gate, and Arthur J Gallaghers. With a background in both commercial and high net worth, he boasts extensive market connections and relationships.

Lisa-Marie Chittenden Cert CII

Underwriter

Lisa-Marie, a skilled underwriter, joined NBS in April 2023. With experience as a liability agent and Cert CII qualification, she’s excited to excel in underwriting property owners and household insurance policies.

Oliver Mercer

Underwriter

Oliver joined our Property & Household team as an Underwriter in July 2024. His keen analytical skills and commitment to understanding the intricacies of property insurance make him a valuable addition to the team.

Tom Burgess

Underwriter

Tom joined our team in Dec 2024, and is currently working towards his CII status. With 7 years of experience in motor and household insurance, and an additional 3 years as an underwriter, Tom brings knowledge and expertise to our team.

Tom Kaznowski

Underwriter

With a solid foundation in administrative work, Tom is rapidly gaining experience of underwriting property owners insurance risks.

Jodie Liversedge CERT CII

Claims Team Leader

Jodie, with over a decade of industry experience, joined NBS in 2021. Swiftly gaining knowledge on all our products, she is now team leader for both the SME and Commercial New Business teams. Her responsibilities include, training new under

Emily Coneron

Claims Team Leader

Emily joined the claims team at NBS, quickly becoming team leader. As well as claims knowledge she has underwriting experience which helps with her role..

Laura Spragg

Senior Claims Handler

In December 2023, Laura became part of NBS, bringing her experience from warranty management to her role as a claim handler. Within our team, Laura manages new claims and collaborates closely with Sedgwick’s team of loss adjusters.

Will Sherlock Cert CII

Claims Handler

Will joined NBS in Mar 2024 having started his insurance career in Sep 2022, and has recently achieved his CII status. His role involves overseeing the claims process from start to finish, liaising with brokers and loss adjusters.

Lily Richmond

Claims Administrator

Lily joined our claims team in July 2024 and is quickly learning and excelling in her role. Her enthusiasm and fast learning ability make her a valuable asset, assisting with the management and processing of claims.

Marcel Krynski

Claims Administrator

Marcel is our claims administrator, supporting the claims department. His primary role revolves around assisting the claims team, playing a crucial part in ensuring its smooth and efficient operation.

Amelia Kellett

Adminstrator

Amelia’s primary responsibility involves overseeing the underwriting inboxes. She plays a crucial role in ensuring that communication received from brokers is effectively directed to the appropriate underwriter.

Christopher Robinson

Schemes Development Assistant

In Dec 23, Christopher became part of NBS as a Schemes Development Assistant. His role involves contributing to the enhancement and maintenance of our online quoting portal, ensuring its continuous development and smooth operations.

Gary Townson

Senior Scheme Developer

After starting out in Underwriting in 2017 with NBS, Gary now takes on the role of Senior Schemes Developer, working on the maintenance and development of our online quoting portal.

Jack farrugia

Marketing Coordinator

Jack joined NBS in Jan 2024 as a Marketing Administrator. Armed with a first-class undergraduate degree in Marketing, he brings a strong academic foundation to support the team’s marketing activities and contribute to NBS’s Initiatives.

Melissa Stodart FMAAT

Company Accountant

Melissa has over a decade of experience in finance. She produces management accounts and other MI for the wider Accelerant group. She also works with our auditors and external parties across the finance function delivering information.

Rachel Holt

Finance Executive

Rachel has over 15 years insurance accounting experience. She is responsible for all aspects of the NBS accounts, including all day-to-day queries, bordereau production and credit control.

Vanessa Bridges

Financial Controller

Vanessa oversees the financial management of the PI team with precision and expertise. Her role involves ensuring accurate budgeting, reporting, and financial planning, contributing to the team’s overall success and efficiency.