The Team
We believe that behind every successful company lies a talented and dedicated team. In this section, we take pride in introducing you to the exceptional individuals who make up our organisation.
Our team consists of passionate professionals from various backgrounds, each bringing a unique set of skills and experiences and each person plays an integral part in driving our business forward.
The Board
The NBS board have a deep understanding of the insurance industry and are all deeply involved in the continuous development of NBS Underwriting. Together, they are united to ensure we deliver exceptional customer service and build strong relationships with our partners. Get to know our dynamic board, whose passion and expertise shape our company’s success.
Stan Kaznowski
Chief Executive Officer
With forty years’ of industry experience including major composite and Lloyd’s syndicates, Stan was the driving force behind the RiskAlliance Group which included NBS…….
Steve Cowman
Managing Director
With his extensive experience and unwavering dedication, Steve has been an integral part of NBS since its establishment. In the early days, he took on various roles within the company, gaining invaluable insights into all aspects of NBS….
Paul Bennett CERT CII
Underwriting Director
Paul heads the underwriting division at NBS Underwriting. With an illustrious career spanning over 25 years, Paul has garnered extensive expertise from composite insurers, MGAs, and broker markets. Joining NBS in January 2020…..
Rachel Oldroyd CERT CII
Schemes Operations Director
Rachel joined NBS, as an administrator when the company was first established in 2011. She has undertaken all roles in the business during this time, which has given her an in depth understanding of how the entire business operates……
Andrew Lister DipCII
Risk & Compliance Director
Since 2010, Andrew has been an integral part of the RiskAlliance Group, and he was a founding member of NBS. He holds a crucial role in upholding regulatory compliance within our organisation……
Stuart Wilson FCCA
Finance Director
With a solid foundation in the industry, Stuart joined our group in 2010, following 10 years in audit and financial reporting with reputable regional practices. At NBS, Stuart takes charge of our finance team,…..
Business Development Managers
Our dedicated Business Development Managers (BDMs) are here to collaborate closely with our broker partners to provide unparalleled support. Our BDMs are on hand for customer service visits, new agency enquiries, and scheme / portfolio transfers. They are committed to cultivating long-term relationships and delivering tailored solutions.
David Gribbon Cert CII
Lead Business Development Manager
David Gribbon is the Lead Business Development Manager at NBS Underwriting. With over 20 years of experience in the industry, David brings a wealth of knowledge and expertise to his role……
Heidi Weyeneth
Business Development Manager
Heidi Weyeneth is a dedicated Business Development Manager at NBS Underwriting, specialising in building and nurturing relationships with insurance brokers in London and Southeast England……
Stuart Burgess
Business Development Manager
Stuart is an invaluable member of the NBS team, serving as one of our Business Development Managers. With over a decade of experience in the insurance industry, Stuart brings a wealth of knowledge and expertise to his role…..
Leadership Team
Our exceptional Managers have extensive expertise and industry knowledge. Each manager brings their unique expertise, and they are the driving force behind our company’s success, ensuring accurate risk assessment and effective decision-making. Let us introduce you to the skilled individuals who make our operations shine.
Greg Condon
Underwriting Manager (Professional Indemnity)
Since joining our team in October 2022, Greg has been instrumental in developing our Professional Indemnity suite of products and will manage larger, more complex professional indemnity risks submitted…..
Ian Chapman CERT CII
Underwriting Manager (Development)
With over 20 years of industry experience, Ian joined us in 2020 to drive the advancement of new and existing products and collaborates closely with our claims team. Ian’s expertise spans underwriting and broker-facing development roles….
Steve Denning
Underwriting Manager (Trading)
Steve Denning, our Underwriting Manager, brings with him over 25 years of expertise in commercial insurance. Throughout his career, Steve has held various roles in underwriting, including ….
Joanne Jepson ACII
Underwriting Manager (Trading)
Jo is one of our Underwriting Managers, with over 30 years of diverse experience in the insurance industry, Jo joined NBS in 2021 to lead our liability heavy lines of business……
John Darnbrook ACII
Underwriting Manager (Technical & Training)
John is our Technical and Training Underwriting Manager with a wealth of expertise in commercial insurance, accumulated over 30 years in the field……
Laura Smith CERT CII
Underwriting Operations Manager
Laura joined NBS Underwriting in 2017, launching her insurance career. Initially an administrator, she swiftly transitioned to Commercial Underwriter in the new business department in 2018. Progressing rapidly, Laura became a team leader…
Robert Hawkes
Underwriting Manager (Household & Property Owners)
Rob joined NBS in December 2014, bringing over 10 years of underwriting experience in commercial and personal lines products, spanning regional and Lloyds’ markets…….
Dawn Harding
Marketing Manager
Dawn brings 18 yrs of specialised marketing experience within the insurance industry. She’s responsible for the management and implementation of all marketing and communication strategies & provides valuable support to the development team
Rebecca Gray
HR Manager
Rebecca is an HR professional with over 30 years of experience in the Financial Services industry. Throughout her career, she has taken on diverse roles spanning HR, Learning & Development, and Business Change, gaining…..
SME New Business
Welcome to the SME New Business Underwriting Team. This team specialises in underwriting for SME businesses such as pubs, sports & social clubs, hotels and guesthouses, cafes, fish & chip shops, restaurants, sandwich shops, takeaways, retail, hair & beauty salons, and petrol stations. With our expertise and industry knowledge, we offer a dynamic underwriting service and ensure a swift turnaround of quotes.
To contact the team
Email: quotes@nbsunderwriting.co.uk
Call 0333 032 5000 press option 1 and select SME New Business
Jodie Liversedge CERT II
New Business Team Leader & Underwriter
Jodie, with over a decade of industry experience, joined NBS in 2021. Swiftly gaining knowledge on all our products, she is now team leader for both the SME and Commercial New Business teams. Her responsibilities include, training new under
Chelsea Bray
Assistant Team Leader & Underwriter
Chelsea joined in 2021 as an underwriter and has rapidly gained an in depth understanding of our SME products. She is now Assistant Team Leader and is working towards her CII status.
Amy Parker
Underwriter
Amy, is a New Business Underwriter. Joining the renewals team in July ’23, she’s currently undergoing extensive training on our SME product suite and the insurance operations at NBS.
Arun Riar
Underwriter
Arun, has been an underwriter at NBS since May 2021, he specialises in SME risks and has a diverse skill set to underwrite various products. He seamlessly supports the commercial team as and when required.
Charlotte Wood
Underwriter
Charlotte, a customer service expert with 15 years of experience, joined NBS in March 2023. With a financial service background, she’s has a full understanding of SME products and working towards her CII status.
Emma Todd
Underwriter
Emma became a part of NBS in October 2023. Presently, she’s undergoing training on SME products and is eager to broaden her understanding of underwriting.
Fern Booth
Underwriter
Fern joined NBS in May 2022, bringing many years’ customer service experience. She has become integral part of the team and is able to underwrite a wide range of underwriting risks.
Jacob Kiwomya
Underwriter
Jacob joined our underwriting team in January 2023. With over 5 years’ experience in the hospitality sector, Jacob brings an advantageous insight into the SME products we offer. He is embracing developing his underwriting knowledge.
Jordan King
Underwriter
Jordan, joined NBS in October 2023. She’s currently training on SME products and is looking forward to expanding her underwriting knowledge.
Katie Eyles
Underwriter
Katie, an experienced insurance professional, joined NBS in 2022 after excelling in customer service and insurance roles at Covea. With a strong focus on customer satisfaction, she continues to expand her expertise at NBS.
Maya Mazur
Underwriter
Maya joined NBS in April ’21, bringing financial sector experience to the role. She previously worked with the renewals team before transferring this knowledge to the new business team. She is currently pursuing her CII status.
Commercial New Business
Our dedicated Commercial New Business Team specialises in providing complex underwriting solutions for a diverse range of insurance risks, including nightclubs, community enterprises, combined liability, and contractors’ liability. With a keen focus on providing comprehensive coverage, the team will collaborate closely with brokers to ensure they deliver tailored solutions that meet the unique needs of each client.
To contact the team
Email: quotes@nbsunderwriting.co.uk
Call 0333 032 5000 press option 1 and select Commercial New Business
Rita Gray
Senior Underwriter
Rita joined NBS in 2012 as a Scheme Underwriter. She has over 30 years’ of insurance experience, the majority of which were spent within the RiskAlliance Group. Rita has vast experience of underwriting all classes of commercial insurance.
Alfie McCully
Development Underwriter
Alfie, an experienced underwriter at NBS since 2018, has excelled in both renewals and new business teams. Currently a development underwriter, he brings valuable expertise to assist with NBS’ growth.
Bradley Hardaker Cert CII
Development Underwriter
Brad is an experienced insurance professional with a background in new business & renewals. As a Development Underwriter, he bridges the gap between development & underwriting operations, supporting brokers.
Harry Miskin
Senior Underwriter (Technical & Training)
Harry, an invaluable member of NBS since 2019, is dedicated to providing exceptional service. With keen attention to detail, he excels in the commercial new business team, while actively contributing to the training of newer team members.
Helen White Cert II
Underwriter
Helen, an experienced Commercial Underwriter, joined NBS in 2022. With over 18 years of expertise in underwriting policies for places of worship, she excels in handling complex risks and has swiftly grasped the NBS product portfolio
SME Renewals
The SME renewals team review and underwrite all SME renewal risks at NBS. With their expertise, attention to detail, and commitment to exceptional service, this team plays a vital role in ensuring policyholders continue to receive the comprehensive coverage they need, which a quick turnaround.
To contact the team
Email: quotes@nbsunderwriting.co.uk
Call 0333 032 5000 press option 2 and select SME Renewals
Shewar Akhtar
Renewals Team Leader & Underwriter
Shewar is the NBS Team Leader for both the SME and Commercial Renewal Teams. Her responsibilities include, the development of renewal team members, training new underwriters, managing workflows, and prioritising risks to ensure ….
Bethany Eyles
Underwriter
Beth, an experienced Commercial Underwriter, joined NBS in 2020 from a major insurer. Her expertise and dedication shine through as she expands her knowledge and delivers exceptional service, within the renewals team.
George Beaumont
Underwriter
George became a member of the renewals team in July ’23. Currently, he is immersed in comprehensive training on our SME products and familiarising himself with the insurance operations at NBS.
Georgia Jessop
Underwriter
Georgia previously worked as a Compliance Administrator for NBS and has now moved to the new business team to become an underwriter concentrating on SME risks.
Harry Paveley
Underwriter
Harry, a member of the SME renewal team, is diligently training to grasp the intricate world of insurance and the diverse SME product portfolio. His efforts focus on enhancing expertise in this realm for effective renewal operations.
Kim Hill
Underwriter
Kim, joined NBS in Nov’21 with vast experience of customer service. With enthusiasm, she’s now able to successfully underwrite our wide range of commercial products.
Pyper Woodhouse-Kent
Underwriter
Pyper joined NBS in May 2023 with over 6 years of customer service experience. She is now using this knowledge to build on her career as an underwriter.
Michael Pearson
Underwriter
Michael, with 9 years in sales and customer service, joined NBS in Aug 2022. New to underwriting, he’s acquiring expertise in the renewals team while undergoing comprehensive product training.
Naeim Miah
Underwriter
Naeim, joined NBS in September 2023. He’s currently training on SME products and is looking forward to expanding his underwriting knowledge.
Commercial Renewals
The commercial renewals team plays a crucial role in evaluating and underwriting intricate commercial renewal risks. Their extensive knowledge, meticulousness, and dedication to providing outstanding service are instrumental in guaranteeing that policyholders maintain the comprehensive coverage they require.
To contact the team
Email: quotes@nbsunderwriting.co.uk
Call 0333 032 5000 press option 2 and select Commercial Renewals
Adrian Hardaker
Senior Underwriter
Adrian, a seasoned underwriter, holds 30+ years of expertise in insurance and brokering. His vast experience spans the UK and New Zealand markets. Currently, he serves as a senior underwriter in the NBS renewals team.
Rachel Wilkinson CERT CII
Senior Underwriter
Rachel, with 30+ years in insurance, joined NBS in 2012 from RiskAlliance. Known for her meticulousness, she excels in Renewals team, underwriting complex commercial risks.
Daniel Cummins
Underwriter
Daniel, a valuable member since 2017, previously managed claims and underwriting queries. Now excelling in the renewals team, he brings expertise as an Underwriter to enhance the team’s performance.
James Trinder
Underwriter
James is a versatile underwriter within the renewals team, adept at assessing diverse risks. He acts a referral point for colleagues and ensures top-notch service for brokers.
Toni O’Brien
Underwriter
Toni, joined NBS in Jan ’21 with an experience of law and stockbroking. Integral to the renewals team, she fosters strong relationships with colleagues and brokers, driving success.
Property and Household Team
Welcome to our Property and Household Underwriting Department. Located in our Bexhill office, the team manage all our household and property products. They have expertise in a wide range of non-standard household policies and property owners’ insurance.
To contact the team
Email: quotes@nbsunderwriting.co.uk
Call 0333 032 5000 press option 3
Guy Davies
Underwriter – Assistant Team Leader
Guy is an experienced insurance professional, specialising in non-standard Home insurance. With a background in underwriting and a focus on property and household risks, he brings valuable expertise and knowledge to the team.
Bethany Stone
Underwriter
Bethany’s previous role was an operational supervisor liaising with clients, brokers, and insurance companies on a daily basis. Bethany is new to underwriting and is excited to undertake her training at NBS.
Lauren Pascoe
Underwriter
Lauren honed her skills in underwriting at a large insurer. She further specialised in claims at an accident management company. Since 2022, she has been a valuable underwriter at NBS, handling property owners & household.
Lisa-Marie Chittenden Cert CII
Underwriter
Lisa-Marie, a skilled underwriter, joined NBS in April 2023. With experience as a liability agent and Cert CII qualification, she’s excited to excel in underwriting property owners and household insurance policies.
Nicola Field
Underwriter
Nicola is an underwriter working on a wide range of products related to property and household insurance. She previously worked at Hastings direct for 13 years undertaking various roles from call centre agent to quality data analyst.
Rachel Lucas
Underwriter
Rachel joined NBS in October 2023 as an underwriter in the Property and Household team in Bexhill. They work on our range of property and household products, applying their expertise.
Scott Beeching
Underwriter
Scott is a seasoned insurance professional with expertise in customer service and fraud investigation. Joining NBS in 2022, he quickly adapted to underwriting property and household products, delivering exceptional results.
Tom Kaznowski
Underwriter
With a solid foundation in administrative work, Tom is rapidly gaining experience of underwriting property owners insurance, risks.
Claims Team
Welcome to the Claims Team NBS, where they are dedicated to providing exceptional service and support. Our team specialises in handling various aspects of the claims process, including receiving new claim notifications and liaising with the team of expert loss adjusters at Sedgwick’s. They will promptly address any claims queries, ensuring clear communication and peace of mind. Additionally, the team will offer regular updates on the current claim position and reserve, keeping policyholders informed every step of the way.
To contact the team
Email: claims@nbsunderwriting.co.uk
Call 0333 032 5000 press option 4
Emily Coneron
Claims Team Leader
Emily joined the claims team at NBS, quickly becoming team leader. As well as claims knowledge she has underwriting experience which helps with her role..
Isaac Endersby
Claims Handler
Isaac, a valuable member since June 2021, contributes to NBS’ claims team. He excels in handling new claim notifications, collaborating with loss adjusters, and promptly addressing queries.
Lucy Osborn
Claims Handler
Lucy, an essential member of the NBS claims team, excels in managing new claim notifications, collaborating with loss adjusters, and handling enquiries to ensure a smooth process and valuable support.
Simon Bullock
Claims Handler
Simon joined NBS in November 2022 as an administrator, and quickly progressed to claims handler. Alongside the rest of the team, Simon handles new claims along with liaising with the team of loss adjusters at Sedgwick’s.
Marcel Krynski
Claims Administrator
Marcel is our claims administrator, supporting the claims department. His primary role revolves around assisting the claims team, playing a crucial part in ensuring its smooth and efficient operation.
Support Team
Welcome to our exceptional support team! While our primary focus is on providing an outstanding underwriting service to brokers, we also understand the importance of our support system.
Our support comprises of experts from various areas of our business, including system development, accounts, administration, compliance, marketing and HR. Together, we ensure seamless operations, effective communication, and efficient problem-solving behind the scenes.
Amelia Kellett
Adminstrator
Amelia’s primary responsibility involves overseeing the underwriting inboxes. She plays a crucial role in ensuring that communication received from brokers is effectively directed to the appropriate underwriter.
Gary Townson
Senior Scheme Developer
After starting out in Underwriting in 2017 with NBS, Gary now takes on the role of Senior Schemes Developer, working on the maintenance and development of our online quoting portal.
Melissa Stodart FMAAT
Company Accountant
Melissa has over a decade of experience in finance. She produces management accounts and other MI for the wider Accelerant group. She also works with our auditors and external parties across the finance function delivering information.
Rachel Holt
Finance Executive
Rachel has over 15 years insurance accounting experience. She is responsible for all aspects of the NBS accounts, including all day-to-day queries, bordereau production and credit control.
Georgia Hitchcox
Compliance Administrator
Georgia assists with regulatory compliance at NBS. With knowledge of regulations, she efficiently manages broker TOBAs and oversees the setup of agencies on our system. Georgia also assists in handling complaints.
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